Cintamani ivory linen set at the Walawwa
Get in touch

Let's talk linen

A question about a piece, your size or a delivery? Most answers are just below. If yours isn't, send us a note and it will reach us directly on WhatsApp.

From selection to your door

How ordering works

  1. Choose your piece

    Add a piece to your selection, pick your size from XS to 4XL and check your delivery details.

  2. Pay by bank transfer

    Transfer the total to the account shown at checkout and upload a photo of your bank slip.

  3. We confirm your order

    We check your slip against our account and confirm with you on WhatsApp or by phone.

  4. Tailored for you

    Your piece is cut and sewn to order in pure linen. You can follow every stage on your account page.

  5. Delivered island-wide

    We send it by courier anywhere in Sri Lanka, with a tracking reference on your account.

Before you write

Ask us anything

01How do I choose the right size?

Our pieces come in XS to 4XL — the size chart lists bust, waist and hip for each. If you are between sizes or unsure how a cut will sit, send us your usual size and height and we'll advise before you order.

02How long does tailoring take?

Every piece is made to order once your payment is confirmed, usually in around two to three weeks. Your account page shows when it moves from tailoring to packed and dispatched.

03How do I pay?

By bank transfer only. The account details are shown at checkout; after transferring, upload a clear photo or PDF of your slip with your order.

04When is my order confirmed?

As soon as we've matched your slip with our bank account, usually within one to two working days. We'll let you know, and your order status changes to Accepted.

05Do you deliver outside Colombo?

Yes, island-wide by courier. Delivery normally takes two to five working days after dispatch, and the delivery charge is shown before you pay.

Cintamani linen up close at the Walawwa

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06Can I exchange for a different size?

Yes, within 7 days of delivery, as long as the piece is unworn, unwashed and in its original packaging. See our exchanges policy.

07What if my piece arrives damaged?

Tell us within 7 days with a few photos and we'll repair, remake or refund it, delivery included.

08Where can I find the size chart?

Tap Size chart beside the photo on any piece, or open the size chart here. It lists bust, waist and hip for every size from XS to 4XL, in inches or centimetres, with a quick guide to measuring yourself.

09How should I care for linen?

Gentle cold wash, no bleach, line dry in the shade and press while slightly damp. Linen softens beautifully with every wash.

10Where can I see my order?

Sign in with the person icon at the top of any page. Your account shows each order and the stage it's at, from payment review to dispatched.

Write to us

A note, straight to us

Fill in a few details and press send. WhatsApp will open with your message ready, so you only need to tap send there.

Cintamani ivory linen set

Tell us what you have in mind

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